Aamaya, 21 faced sustained harassment from a colleague at a desserts restaurant who 'knew where to do it where the cameras weren't there.' When she reported it: "I told him what happened, I even wrote it down, but he just said, "I just basically won't look into it." Being young and from a Muslim background created additional barriers: "if I were to take anything further my mum would know about it."

Hannah, 24, worked at a theme bar. Women staff had to wear revealing uniforms, while male colleagues wore regular clothes. "I didn't like the attention, guys were groping me." Management insisted "you had to wear the outfit or leave." While supervisors sometimes intervened with persistent harassers, the business model encouraged harassment: "Obviously you had to wear that outfit to get people to come in and buy more drinks."

Olivia, 22, worked at a chain restaurant on zero hours contract at minimum wage. 

An assistant manager in his 30s told Olivia, "You're not this assistant manager's b***h. You're my b***h". She reported the assistant manager to her supervisor, and they advised her against telling management. The manager gave the perpetrator 'a smack on the wrist', which led to retaliation. Olivia’s hours were cut from '20, 25 hours to eight hours a week'. The assistant manager began sabotaging her work, "making bookings wrong and putting my name under it." She witnessed him harass multiple other women over two years, including inappropriate touching caught on camera, but no action was taken and she eventually left. He remained on staff.